Unsubscribe

How to Create an Unsubscribe Page?

If you are sending email blasts to your customers or vistiors of your site who subscribe, it's imperative that they should have an option to unsubscribe to avoid getting into their spam list, which could in turn get you black listed by their provider.

To create an unsubscribe page:

1. Open CMS module and create a new page. The URL doesn't matter, but you are going to use it from now in all your mailers, so give it a URL that make sense: /unsubscribe/ for example.

2. Inset the following snippet into source view of your content:

<sys:crm-mailing-group-optout />

OR use the widget method:

1. click the Widget" button
2. in the opened window, click on the "All Widgets" tab
3. expand "CRM"  (click "+" icon on it's left)
4. click "crm-mailing-group-optout"

3. Save the page by clicking the large green button "Save" at the bottom.

How does it work?

Now that the page is created, what does it actually do? It creates a simple form that contains only the "E-mail" field in it.

If you fill this field with your e-mail and submit, you will see the full list of mailing groups that your e-mail is subscribed to and one additional option "Unsubscribe from all future mailings"

• If you want to unsubscribe from some specific mailing(s), click the checkbox next to it and submit the form.
• If you want to unsubscribe from all the mailings, click the checkbox next to "Unsubscribe from all future mailings" and submit the form. In this case, you will optionally be asked to give the reason for unsubscribing.

What about my older subscriptions?

Different form submissions can create multiple instances of one's account in CRM (as you can provide different contact and address details in those submissions).

On the page you created above, the system displays all the mailing groups you had ever subscribed to (technically, all mailing groups that your multiple CRM accounts had subscribed to earlier).

If you unsubscribe from some mailing, all of those CRM accounts will be removed from this mailing.